Work.

Eight engagements: the problem, what was built, and what happened next. Every figure on this page is the client's own.

Systems and automation

Holyhead Town Council

A dog park that books itself.

Every booking used to mean a staff member generating a gate PIN by hand and typing it into an email. The cafe that did it kept shorter hours than the park, so an early slot booked on a Friday night waited until Monday.

Customers now see live availability, pay by card, and get a code that is live on the gate for their booked hour. Bookings land in the council's own Outlook calendar, so nobody learns a new system.

Seventy-two bookings in the first week with no promotion, past five hundred by September, and the staff time per booking has stayed at zero throughout.

Read the case study

The Y Bark admin dashboard showing bookings, payments and refunds
Every booking, every payment, every refund, on demand.

Trearddur Bay Holiday Homes

Holiday homes, searchable the way guests choose them.

A holiday lettings agency on Anglesey, whose old Joomla site was awkward for the team to update and did not show the homes at their best.

The new site is a custom WordPress build. Guests filter the whole portfolio by sleeps, pets, sea views, log burners, and more, check availability in the embedded booking system, and find every home on one map. The team edits all of it themselves.

The same build now runs the group's long-term rentals business, Anglesey Lettings, in its own colours.

Read the case study

The Trearddur Bay Holiday Homes website on a tablet, held up on the promenade at Trearddur Bay
A custom WordPress site, and a second business on the same build.

AMP Construction & Groundworks

A website that looks the size of the firm.

A family-run construction and groundworks company on Anglesey, with more than 40 years behind it and an old Joomla site that undersold the work.

The new site is a custom WordPress build. Contracts and homes for sale each have their own section, every contract carries the same clear panel of facts, and the accreditations that win them work sit up front. The office team edits every word of it themselves.

Every old Joomla address Google still had indexed now redirects to its matching page, so the move kept the links the old site had built up.

Read the case study

The AMP Construction homepage in a desktop browser and on a phone
Contracts, homes for sale, and credentials, all run by the office.

Anglesey Adventures

One agent, two channels, and a list of things it will not touch.

An activity business answering the same questions on the website and in the inbox, in the evenings and at weekends.

A single agent trained on the business now handles both from one knowledge base, with an explicit refusal list. Complaints, refunds, medical or accessibility needs and custom quotes are never answered; they go to a person.

It went live after two days of sandbox testing. The first real enquiry was a parent asking about coasteering for a 13-year-old, under the age limit. It caught the restriction, offered two alternatives with the right prices and booking links, and the customer replied to book.

How it was built

Coasteering with Anglesey Adventures off the Anglesey coast
One knowledge base behind the website chat and the inbox.

Design and marketing

RNBW LTD

It started as a website. It is now everything the brand puts out.

Integrated home security for high value UK homes, with a proposition that was clear in the room and nowhere on paper. The brand now hangs on one idea, Early Awareness: protection begins at the boundary, not the front door. That came out of the website round, and everything since has carried it.

The site went live in July. Since then: a twenty page brochure, printed. Pitch deck templates. Direct mail that opens "Three in the morning. Someone enters your driveway. Would you know?". Email banners, branded merchandise, and a welcome pack for new clients. One visual language, wherever a prospect meets the business.

It is used as an active sales asset rather than a brochure, and the work is still going.

The RNBW LTD website shown on a laptop in a country house interior
The websiteLive July 2026
The RNBW LTD printed brochure photographed on a desk
Twenty page brochurePrinted August 2026
An RNBW direct mail postcard reading: Three in the morning. Someone enters your driveway. Would you know?
Direct mailCopy that starts the conversation

Sea Kayaking UK

A manufacturer's site, not a brochure.

Sea Kayaking UK builds sea kayaks and paddles on Anglesey and sells through a dealer network reaching Ireland. Its customers are as much the dealers as the paddlers, and a brochure site was never going to serve either.

Dealers specify and order custom boats through the site itself rather than by phone. Paddlers can build a hull in their own colours on screen and see it before they commit to one. The same work carries the paddle brands alongside the kayaks, so the group reads as one company rather than four.

It has been the working front end of the business since, and it is still under Quietwork's care today.

The Sea Kayaking UK website shown on a tablet by the sea
Kayaks, paddles and the dealer network, in one place.

RTA, Real Time Accountants

A new firm that had to look established on day one.

Max Thomas had been managing director at another accountancy firm, where the two had already worked together. When he left to start his own he had a name nobody recognised, no identity and no website, and a firm of seven.

The identity first, then everything the firm puts in front of a client: business cards for all seven of them, compliment slips, letterheads, and the website that followed. When the name wobbled under mixed feedback, the advice was to keep it. It is still the name above the door.

They came away with a brand they were genuinely pleased with and a website that has done the job ever since. The identity has not changed since 2023, and they were already recruiting before the site was finished.

The Real Time Accountants website shown on a laptop
Identity, stationery and site, before the doors opened.

W. O. Jones Printers

Two articles a month, and the traffic doubled.

A fourth generation printer in Llangefni, established 1904 and the only commercial printer of real scale left in North Wales, with no steady flow of content bringing people to the site.

An ongoing monthly content service. Two search-focused articles a month, drafted, edited, approved by the client, then published. The articles keep returning to their bilingual printing, which the national printers cannot match.

Traffic ran flat through the first five months of the year. Publishing started at the end of May and it had roughly doubled by late July, stepping up in the graph exactly where the articles began.

More on the marketing work

The W. O. Jones Printers website
Two articles a month, published to a plan.

“Rather than simply designing a website, you challenged our thinking, asked the right questions and helped shape the business story we wanted to tell. At every stage, it felt like you were part of our team rather than an external designer.”

Ramsey Elshafey, Founder, RNBW LTD

Start with the problem, not the deliverable.

Describe what is not working rather than the deliverable you think you need, and you will get a straight answer on what it actually needs.

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